In an emergency during our normal opening hours, simply call the practice and we will see you immediately.
There may be an occasion when your pet requires emergency treatment out of normal hours. in the past the vets and nurses in this practice have covered out of hours emergencies in addition to their normal working hours.
To improve the service we offer, this practice has joined the Vetcare Emergency Service in Beckenham, within easy access for all our clients. All calls to the John Hankinson Veterinary Surgery out of normal hours will provide you with the number to call. This number is 0208 663 3007.
Vetcare is staffed continually at night, weekends and Bank Holidays by vets and veterinary nurses who only work at these times so that they are always fresh and ready to deal with emergencies. They are all highly trained to deal with emergency situations and the practice facilities match my own so you can be sure that you will receive the same high standard of medical and surgical care.
Your call will be answered by a member of the nursing team, much as your call to my surgery would be during the day and telephone advice or a visit to Vetcare would follow. At very busy times you may need to leave a message but your call will be promptly returned. Should your animal require hospitalisation, it will be returned to our care by veterinary ambulance the following morning.
Emergency fees start from £130 + VAT and this is payable to Vetcare at the time of treatment.
Dedicated emergency veterinary centres have been opening in the UK during the last 3 years. This has been driven by recent changes to employment law making the traditional “24-hour on-call” vet almost non-existent, but certainly providing excellent healthcare at all times of the day and night which is, first and foremost our aim.
Foxgrove Veterinary Centre
8 Foxgrove Road